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Returns & Exchanges
At KOMÉ, we want you to be completely satisfied with your beauty experience. If a product doesn't meet your expectations, you can return or exchange it within 30 days of purchase.
1
Initiate Your Request
Log into your KOMÉ account and navigate to your order history to select the items you wish to return or exchange.
2
Prepare the Package
Ensure the items are in their original packaging and unused condition, then securely pack them with the provided return slip.
3
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location.
4
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your replacement within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing